NCR RealScan 7875-7000 - Correcting Scale Problems

NCR RealScan 7875-7000/8000 Installation Guide
06/03 AIP-00342 Release B
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Correcting Scale Problems
Problem Possible Cause Corrective Action
Error code
5---- displays
Scale drift Verify that nothing is on the scale. Lift
the Top Plate and verify that no objects
are under it. Push Scale Zero button. If
error code persists, have unit repaired.
Error code
4---- displays
Possible scale error Press Scale Zero button and retry. If error
code persists, have unit repaired.
Error code
4---- displays
Slight vibration to scale
when calibrating
Calibrate scale, being sure not to permit
any external scale movement while the
weights are on the scale.
Scale display is
blank
Top Plate is being prevented
from moving down.
• Remove interference around edge of
Top Plate and checkstand.
• Remove any foreign objects from
under the Top Plate.