This feature requires the Voice Response System (VRS) provided
by the DSP daughter board (DSPDB).
Automated Attendant automatically answers your system's outside
calls, plays a prerecorded greeting and then lets callers directly dial
you or your co-workers. This gives your system immediate answering
and routing of calls without an operator or dispatcher. The Automated
Attendant can:
G
Simultaneously answer up to six calls.
G
Route calls to an extension, Department Group or Voice Mail and
provide additional options if the extension or group is unavailable.
G
Give you the option of recording or modifying the Automated
Attendant greetings (see below).
1. + .
2. To record, dial .
OR
To listen, dial .
OR
To erase, dial .
3. Dial the VRS message number (01-48)
for the Automated Attendant greeting
you want to record, listen to or erase.
Your Communications Manager can
tell you which message to enter.
If recording, begin when you hear the
announcement, "Please start recording."
When done, press # to end recording.
When listening to a message, press #
to hear the message again.
If erasing, you can cancel erasing by
pressing HOLD before hanging up.
4. to hang up.
To record, listen to or
erase an Automated
Attendant greeting:
Automated Attendant (VRS)
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