9. Appendix
152
9-11. Troubleshooting Check List
Before contacting your dealer or service personnel, check the following list to be sure repairs are
needed also by referring to the “Troubleshooting” section in your user’s manual. This checklist below
will help us solve your problem more eciently.
* Print this page and the next page for your check.
Frequency of occurrence:
□always □sometimes(Howoften?_________________________) □other(_____________________)
Power
□
Nopower(POWERindicatordoesnotlightblue).Seealso“Status
Indicator(STATUS)”.
□
Powercord’splugisfullyinsertedintothewalloutlet.
□
MainpowerswitchispressedtotheONposition.
□
NopowereventhoughyoupressandholdthePOWERbutton.
□
Shutdownduringoperation.
□
Powercord’splugisfullyinsertedintothewalloutlet.
□
[AUTOPOWEROFF]isturnedo(onlymodelswiththe[AUTO
POWEROFF]function).
□
[OFFTIMER]isturnedo(onlymodelswiththe[OFFTIMER]
function).
Video and Audio
□
NoimageisdisplayedfromyourPCorvideoequipmenttothe
projector.
□
StillnoimageeventhoughyouconnecttheprojectortothePC
rst,thenstartthePC.
□
EnablingyournotebookPC’ssignaloutputtotheprojector.
• Acombinationoffunctionkeyswillenable/disablethe
externaldisplay.Usually,thecombinationofthe“Fn”key
alongwithoneofthe12functionkeysturnstheexternal
displayonoro.
□
Noimage(blueorblackbackground,nodisplay).
□
StillnoimageeventhoughyoupresstheAUTOADJ.button.
□
Stillnoimageeventhoughyoucarryout[RESET]intheprojec-
tor’smenu.
□
Signalcable’splugisfullyinsertedintotheinputterminal
□
Amessageappearsonthescreen.
(_____________________________________)
□
Thesourceconnectedtotheprojectorisactiveandavailable.
□
Stillnoimageeventhoughyouadjustthebrightnessand/or
thecontrast.
□
Inputsource’sresolutionandfrequencyaresupportedbythe
projector.
□
Imageistoodark.
□
Remainsunchangedeventhoughyouadjustthebrightness
and/orthecontrast.
□
Imageisdistorted.
□
Imageappearstobetrapezoidal(unchangedeventhoughyou
carryoutthe[KEYSTONE]adjustment).
□
Partsoftheimagearelost.
□
StillunchangedeventhoughyoupresstheAUTOADJ.button.
□
Stillunchangedeventhoughyoucarryout[RESET]inthe
projector’smenu.
□
Imageisshiftedintheverticalorhorizontaldirection.
□
Horizontalandverticalpositionsarecorrectlyadjustedona
computersignal.
□
Inputsource’sresolutionandfrequencyaresupportedbythe
projector.
□
Somepixelsarelost.
□
Imageisickering.
□
StillunchangedeventhoughyoupresstheAUTOADJ.button.
□
Stillunchangedeventhoughyoucarryout[RESET]inthe
projector’smenu.
□
Imageshowsickeringorcolordriftonacomputersignal.
□
Stillunchangedeventhoughyouchange[FANMODE]from[HIGH
ALTITUDE]to[AUTO].
□
Imageappearsblurryoroutoffocus.
□
Stillunchangedeventhoughyoucheckedthesignal’sresolution
onPCandchangedittoprojector’snativeresolution.
□
Stillunchangedeventhoughyouadjustedthefocus.
□
Nosound.
□
Audiocableiscorrectlyconnectedtotheaudioinputofthe
projector.
□
Stillunchangedeventhoughyouadjustedthevolumelevel.
□
AUDIOOUTisconnectedtoyouraudioequipment(onlymodels
withtheAUDIOOUTterminal).
Other
□
Remotecontroldoesnotwork.
□
Noobstaclesbetweenthesensoroftheprojectorandthe
remotecontrol.
□
Projectorisplacednearauorescentlightthatcandisturbthe
infraredremotecontrols.
□
IDfortheprojectorandfortheremotearesame.
□
Buttonsontheprojectorcabinetdonotwork(onlymodelswiththe
[CONTROLPANELLOCK]function)
□
[CONTROLPANELLOCK]isnotturnedonorisdisabledinthe
menu.
□
StillunchangedeventhoughyoupressandholdtheINPUT
buttonover10seconds.