Message Groups Overview 202
Configuring Numeric Directory Assistance Steps
1. Create directory groups and submenus.
See Creating Directory Groups.
2. Add members to the directory groups.
See Adding Subscribers to a Directory Group.
3. Add a directory menu.
See Creating Directory Menus and Submenus.
4. Assign the directory groups and submenus to the directory menu.
See To assign directory groups and submenus to a directory menu.
5. Rerecord the opening greeting. The greeting must describe the directory ID to enter and describe how to use
numeric directory assistance.
See To record and configure a greeting.
6. If necessary, change the voice prompts. If directory groups are organized using categories other than
department names, rerecord the system prompts.
See Recording Voice Fields or Interview Prompts for instructions.
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