NEC Univerge UM8000 - Assigning a System Operator Box to a Port; To assign a system operator box to a port

System Operator Overview 88
Assigning a System Operator Box to a Port
Multiple operators can be created by configuring a transaction box for each port receiving incoming calls. When callers
press 0 (zero) during a messaging system conversation they are routed to a second operator. Multiple operators are
used to support systems with two or more languages, systems shared by two or more businesses, or other special
applications.
Designate Port 1 to receive all calls that come to the phone number advertised as a Spanish language line. Then assign
the system operator box owned by the Spanish speaking operator to Port 1.
To assign a system operator box to a port
1. Add a transaction box for the second operator, and note the box system ID.
See Adding a Transaction Box.
2. In the Navigation Pane, click Call Management > System Operator Box > Profile.
3. In the Alternate system IDs for special operators on each port field, type
<port number>=<system ID>
For example
1-2=131
Ports 1 and 2 forward to system ID 131.
4. Click Save.
Related Topics
Steps for Configuring the System Operator Box
Opening Box Overview