Transaction Box Overview 90
Transaction Box Configuration Steps
Several processes are required to properly create and configure the transaction boxes.
1. Add the transaction box.
See Adding a Transaction Box.
2. Configure the general transaction box settings.
See Configuring a Transaction Box Name, Language, or Schedule.
3. Change call transfer.
See Editing the Transaction Box Name, Language, or Schedule.
4. Record greetings for the transaction boxes.
See Configuring Transaction Box Greetings and Action After Greetings.
5. Configure after greeting actions.
See Configuring Transaction Box Greetings and Action After Greetings.
6. Configure how messages are taken.
See Configuring How Messages are Taken for a Transaction Box.
7. Configure one-key dialing.
See Configuring Transaction Box One-key Dialing.
8. Test the messaging system.
Call the system and confirm that the system handles correctly calls for each transaction box.
Related Topics
Opening Box Overview
Recording Voice Fields or Interview Prompts
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