System Configuration 42
Controlling How Long Public Messages are Stored
The System > Configuration > Public Messages page controls how long public messages are stored after they have
been heard. Only subscribers who have public message access can listen to public messages.
After an authorized subscriber listens to a public message, it is marked as old and is not sent to any other subscriber. If
a subscriber deletes a public message, it is deleted from the mailboxes of all subscribers with public message access.
To configure the number of days the system retains a public message
1. In the Navigation Pane, click System > Configuration > Public Messages.
For detailed field information, see the System > Configuration > Public Messages table.
2. Set the number of days to retain public messages after it has been heard in the Keep old messages for… days
field. The default is 0 (zero), the message is deleted at midnight.
3. Set the number of days to retain archived public messages in the Keep archived messages for… days field. The
default is two days.
4. Click Save.
Related Topics
Steps for Configuring the System Operator Box
Public Interview Box Overview
Changing the Public Fax Box System ID
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