Hospitality Site Management 292
Guest Greetings
Use this page to record the hotel guest personal greeting and to set the after greeting actions.
To change the standard greeting for a guest
1. In the Navigation Pane, click Hotel Guests > Guests > Greetings.
2. Click Search to find and select a guest.
For detailed field information, see the Hotel Guests > Guests > Greetings table.
3. Click Standard greeting to record or re-record a new guest greeting.
4. Click Save.
After Greeting Action
Use the following procedure to change the action after greeting for a hotel guest.
To change the action after a guest greeting
1. In the Navigation Pane, click Hotel > Guests > Greetings.
2. Click Search to find and select a guest.
For detailed field information, see the Hotel Guests > Guests > Greetings table.
3. In the After Greeting section, select a setting.
• Take a message. Records a message for the owner of the voice mailbox.
• Route to operator. Routes callers to the system operator box.
• Route to. Routes callers to another system ID. When selected type a system ID in the field.
• Hang up. Disconnects without saying good-bye.
• Say Good-bye. Plays a prompt asking if the caller needs further assistance, pauses, says good-bye, and then
disconnects.
• Restart. Returns callers to the opening greeting box.
4. Click Save.
Related Topics
Hospitality Site Configuration
Configuring Hotel Guest Recorded Name, Language, and Message Storage
Resetting a Hotel Guest Message Box
Accessing Messages After a Hotel Guest Checks Out
Checking Hotel Guest Messages
Restoring a Hotel Guest Mailbox
Guest Greetings
Guest Messages Notifications and Delivery
Guest Messages Notification
Converting a Hotel Guest to a Subscriber
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