Update the Mobile Hotspot Software and Firmware
From time to time, updates may become available for your device, and your device will receive an alert.
You can also check for new updates manually.
The updates may improve performance and add or modify features. The updates may include the
following:
● Device firmware
● The Mobile Hotspot Manager interface
● Other files
Download Software Updates
You can download software updates from the Mobile Hotspot Manager.
When a software update becomes available, if your device is connected to an LTE network, the update
downloads automatically and an Alert message appears on your device and the Mobile Hotspot Manager.
In the Mobile Hotspot Manager, view the alert and click Install now to install the update. Your device
reboots automatically to use the new software. Any devices that were previously connected will have to
be reconnected.
You can also check for updates manually without having received an alert.
There are two ways to get the software update from the Mobile Hotspot Manager. You can get it from the
Alert message, or from the Software and Reset page.
To get the update from the Alert:
1. In the Mobile Hotspot Manager Home page, view the Alert message.
2. In the Alert message for the available update, click Install Now.
3. Follow the onscreen instructions.
To get the update from the Software and Reset page:
1. In the Mobile Hotspot Manager, click Settings > General > Software and Reset.
2. Click Check for update. If an update is available, an Install Now button appears.
3. Click Install Now.
4. Click Continue.
Reset Your Device
In some cases, you may want or need to clear your account information to use your device with another
account, reset most settings (except for your account and network activation), or reset your device to its
factory default settings.
Mobile Hotspot Manager (Browser) Interface 45
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