Nighthawk AX8 8-Stream AX6000 WiFi Router
Troubleshooting 154 User Manual
• Check to see that IP address of your router is listed as the default gateway for your
computer. If DHCP assigns the IP configuration of your computers, this information is not
visible in your computer Network Control Panel. Verify that the IP address of the router
is listed as the default gateway.
• Check to see that the network address of your computer (the portion of the IP address
specified by the subnet mask) is different from the network address of the remote device.
• Check to see that your cable or DSL modem is connected and functioning.
• If your ISP assigned a host name to your computer, enter that host name as the account
name on the Internet Setup page.
• Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of your
broadband modem. Some ISPs additionally restrict access to the MAC address of a single
computer connected to that modem. If your ISP does this, configure your router to “clone”
or “spoof” the MAC address from the authorized computer.
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