Application Example: Port Triggering for Internet Relay Chat........................171
Chapter 17 Troubleshooting
Quick Tips..........................................................................................................174
Sequence to Restart Your Network...............................................................174
Check Ethernet Cable Connections..............................................................174
Check the Network Settings..........................................................................174
Check the WiFi Settings................................................................................174
Troubleshoot With the LEDs...............................................................................174
Standard LED Behavior When the Router Is Powered On............................175
Power LED Is Off or Blinking.........................................................................175
LEDs Never Turn Off.....................................................................................175
Internet or Ethernet Port LEDs Are Off.........................................................175
WiFi LEDs Are Off.........................................................................................176
You Cannot Log In to the Router........................................................................176
You Cannot Access the Internet.........................................................................176
Troubleshoot Internet Browsing.........................................................................178
Changes Are Not Saved....................................................................................178
Troubleshoot WiFi Connectivity..........................................................................178
Troubleshoot Your Network Using the Ping Utility..............................................179
Test the Path From a Windows-Based Computer to a Remote Device.........179
Test the LAN Path to Your Router..................................................................180
Appendix A Supplemental Information
Factory Settings.................................................................................................182
Technical Specifications.....................................................................................184
8
XR500 Nighthawk Pro Gaming Router