Table of Contents
Baseband troubleshooting overview...................................................................................................................6–5
Power and charging troubleshooting..................................................................................................................6–6
General power checking troubleshooting......................................................................................................6–6
Battery current measuring fault troubleshooting.........................................................................................6–7
Clocking troubleshooting.................................................................................................................................6–8
Interface troubleshooting.....................................................................................................................................6–9
Camera failure....................................................................................................................................................6–9
Introduction to camera troubleshooting...................................................................................................6–9
Taking and evaluating test pictures...........................................................................................................6–9
Camera hardware failure message troubleshooting..............................................................................6–10
Camera hardware troubleshooting..........................................................................................................6–11
Front camera viewfinder troubleshooting..............................................................................................6–12
Front camera bad image quality troubleshooting.................................................................................6–13
COMBO memory troubleshooting..................................................................................................................6–14
Flash programming fault troubleshooting...................................................................................................6–15
User interface troubleshooting...........................................................................................................................6–16
Display module troubleshooting...................................................................................................................6–16
General instructions for display troubleshooting...................................................................................6–16
Display troubleshooting............................................................................................................................6–19
Backlight troubleshooting..............................................................................................................................6–20
LED driver troubleshooting............................................................................................................................6–21
Swivel detection troubleshooting.................................................................................................................6–22
Audio troubleshooting.........................................................................................................................................6–22
Audio troubleshooting test instructions......................................................................................................6–22
Internal earpiece troubleshooting................................................................................................................6–26
Internal microphone troubleshooting..........................................................................................................6–27
IHF troubleshooting........................................................................................................................................6–28
External microphone troubleshooting..........................................................................................................6–29
External earpiece troubleshooting................................................................................................................6–30
Introduction to acoustics troubleshooting..................................................................................................6–31
Earpiece troubleshooting...............................................................................................................................6–32
IHF troubleshooting........................................................................................................................................6–33
Microphone troubleshooting.........................................................................................................................6–34
Bluetooth troubleshooting..................................................................................................................................6–35
Introduction to Bluetooth troubleshooting.................................................................................................6–35
Bluetooth settings for Phoenix......................................................................................................................6–35
Bluetooth self tests in Phoenix......................................................................................................................6–36
Bluetooth BER failure troubleshooting.........................................................................................................6–37
Bluetooth audio and UI activation troubleshooting...................................................................................6–40
Baseband manual tuning guide.........................................................................................................................6–40
Certificate restoring for BB5.0 products.......................................................................................................6–40
Energy management calibration...................................................................................................................6–46
List of Tables
Table 9 Display module troubleshooting cases................................................................................................6–17
Table 10 Pixel defects..........................................................................................................................................6–17
Table 11 Calibration value limits........................................................................................................................6–46
RM-70
BB Troubleshooting and Manual Tuning Guide Nokia Customer Care
Issue 1 COMPANY CONFIDENTIAL Page 6 –3
Copyright © 2005 Nokia. All rights reserved.