iv Name the file so that you can easily identify it, and click Open.
The name of the file and its location are shown.
v To create the 
Request
 file, click Start.
vi When the file for certificate restore has been created, send it to Nokia as an e-mail attachment.
3. Restore certificate.
For this procedure, you must supply +12 V to CU-4 from an external power supply.
i Save the reply file sent by Nokia to your computer.
ii Start 
Phoenix
 service software.
iii Choose File→Scan Product .
RM-70
Nokia Customer Care BB Troubleshooting and Manual Tuning Guide
Page 6 –44 COMPANY CONFIDENTIAL Issue 1
Copyright © 2005 Nokia. All rights reserved.