Leaf User Manual
P/N: 97-4000, Revision 08, Release date: 2020-11-10 Page 83 of 85
Decontamination of Returned Equipment
To comply with United States postal and transportation law, equipment shipped to
Norlase for repair or return must be properly decontaminated with a chemical
germicide that is commercially available and cleared for sale as a Hospital
Disinfectant. To ensure that all equipment has been properly decontaminated, a
signed Decontamination Certificate (provided in this section) must be enclosed in the
package.
If equipment is received without a Decontamination Certificate, Norlase will assume
the product is contaminated and will assess the customer with decontamination costs.
Any inquiries should be directed to the Norlase Service Department. These include
service of a device, assistance with troubleshooting the device and ordering
accessories.
US Technical Service Information
Norlase Inc.
895 Hurlingame Ave.
Redwood City, CA 94063
USA
Phone: 833.667.5273 USA ONLY or
+1.650.489.0083
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