NOVA BIOMEDICAL BIOPROFILE FLEX2 - Page 42

6-2
BioProfile FLEX2 ESM Instructions for Use Manual
ESM Line Not Primed
The ESM is not primed properly.
Recommended Solutions
1. Run a Prime sequence through the ESM status menu.
2. Verify the percent remaining in the ESM Reagent Cartridge. If the pack has less
than 10% uid remaining or is within 1 day of expiry, replace the cartridge, septum,
and pinch valve tubing.
3. Contact Nova Biomedical Technical Support.
ESM No Sample Detected
During the last analysis sequence the ESM air detector did not detect the presence of
a sample when expected.
Recommended Solutions:
1. Conrm delivery of the ambr® sample to the ESM cup.
2. Run an Initialize sequence through the ESM status menu.
3. Verify the percent remaining in the ESM Reagent Cartridge. If the pack has less
than 10% uid remaining or is within 1 day of expiry, replace the cartridge, septum,
and pinch valve tubing.
4. Contact Nova Biomedical Technical Support.
ESM Issue
During the last ESM analysis or maintenance procedure the ESM was unable to complete
the sequence.
Recommended Solutions:
1. Run an Initialize sequence through the ESM status menu.
2. Verify the percent remaining in the ESM Reagent Cartridge. If the pack has less
than 10% uid remaining or is within 1 day of expiry, replace the cartridge, septum,
and pinch valve tubing.
3. Contact Nova Biomedical Technical Support.
ESM Initial Dispense Timeout
During the last attempted ESM sample analysis, the ESM failed to detect the initial
sample dispense from the ambr®.
Recommended Solutions:
1. Rerun the analysis and conrm that the ambr® arm is dispensing the sample
into the ESM cup and that the ESM syringe pump aspirates the sample into the
FLEX2.
2. Ensure there is no obstruction inside the ESM sample cup.
3. Check and/or replace External ESM Tubing.
4. Contact Nova Biomedical Technical Support.