BA_OCHSNER AIR EAGLE_414_717_V06_EN.docx Page 53 of 76
11 Maintenance
For maintenance work, disconnect the
power supply to the indoor unit and
the outdoor unit of your heat pump.
NOTE
Ensure that the refrigerant circuit of
your heat pump is tested for leaks once
a year (in acc. with Regulation
(EU) no. 517/2014).
- Ensure year-round access to
soldered joints in the refrigerant
circuit.
- Document the results of the
leakage test in the system test
report.
We recommend arranging for an inspection and if
necessary a service on the heat pump to be
conducted once a year. We draw your attention to
the fact that statutory regulations require regular
testing of heating systems by the system user.
The refrigerants used in OCHSNER heat pumps are
non-flammable, non-toxic and ozone neutral.
However, heat pumps are refrigeration
equipment and are subject to the provisions of the
F-gas Regulations (Regulation (EU) no. 517/2014).
OCHSNER Customer Service will be pleased to help
in carrying out maintenance and testing, in
particular as required by the F-gas Regulations. For
more information, see www.ochsner.com.
We recommend testing the heating water system
pressure and correcting it if necessary (pressure
too high/low).
We recommend adjusting the pre-charge pressure
in the diaphragm expansion vessel (DEV) on the
system accordingly (system height).
We recommend monitoring the flow rate of the
heat sink system (WNA) and if necessary the heat
source system (WQA) using the flow meters
specified by OCHSNER.
We recommend that when non-routine work
takes place requiring refilling (e.g. system
alteration or pipe breakage), a current water
assessment be prepared and the heat sink system
be refilled on the basis of this.
11.1 Customer service
Once a date has been agreed with or requested
from OCHSNER customer service, repairs to your
heat pump are carried out by a trained customer
service specialist on site. In order for service work
to be carried out, the accessibility of the heat
pump and auxiliary equipment must be ensured at
all times!
Please observe the minimum
clearances when installing the
equipment.
Customer Service hotline for Austria:
Tel: +43 (0) 504245 – 499
Email: kundendienst@ochsner.at
Customer Service hotline for Germany:
Tel: +49 (0) 69 256694 - 495
Email: kundendienst@ochsner.de
Customer Service hotline for Switzerland:
Tel: +41 (0) 800 100 911
Email: kontakt@ochsner.com
To Next Page
Loading...
