Oki B6500

B6500 Network User’s Guide
Troubleshooting - 45
Troubleshooting
Using TCP/IP
This section provides information on the possible causes, verifying
methods and recommended actions pertaining to errors which may occur
when the printer is used with TCP/IP.
When Using Windows 95/98/Me
Cause Treatment
The printer and the
computer are
connected to different
networks.
Status
Display
Unable to print (Network Error)
Verification Check with the system
administrator of the network
verify that the network
connecting the computer and
that connecting the printer are
linked by a router or a gateway.
Action
Connect the printer directly to the
network connecting the computer..
An error has occurred
on the network
between the computer
and the printer.
Connection cannot be
established.
Status
Display
Unable to print (Network Error)
Verification -
Action Ask the system administrator of
the network to check the
network for errors.
The printer is switched
off after the print
instruction has been
sent from the
computer. Or the print
instruction is sent to
the printer which is
switched off
Status
Display
Unable to print (Network Error)
Verification Check whether or not the printer
is switched on.
Action Switch on the printer.