B6500 Network User’s Guide
Troubleshooting - 54
Using EtherTalk
The printer is not connected.
Treatment
Cause 1 On the Macintosh, the printer is not selected
correctly in the Chooser. Or, the printer is
processing another job.
Verification 1 Check that the printer is selected correctly on the
Macintosh. If the printer is processing another job,
the job must be completed before the printer can
be connected.
Action 1 If the printer is still not connected though it is
selected correctly and is not processing another
job, check the following causes.
Cause 2 The EtherTalk port of the printer is set to [Disable].
Or, the Start/Stop setting for EtherTalk has been
set to Off by the PostScript command. Or, the
printer is in the offline status.
Verification 2 Check that the port used is set to [Enable] and that
the Start/ Stop setting is set to [Start]. Check
whether "Off-line" is displayed on the printer
control panel.
Action 2 If the printer still cannot be connected although all
the above conditions are normal, contact service.
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