B6500 Network User’s Guide
Troubleshooting - 55
Using EtherTalk
Although it is connected, the printer does not print.
Treatment
Cause 1 The printer is in the offline status.
Verification 1 Check whether "Off-line" is displayed on the
printer control panel.
Action 1 Press the <ON LINE> button.
Cause 2 The print language of the printer and that of the
printer driver are different.
Verification 2 Check the print language set up for the printer
and that for the printer driver for Macintosh.
Action 2 If the print language of the printer and that of
the printer driver are different, set the same
language for them. If the problem remains,
check the following causes.
Cause 3 After the Macintosh was connected to the
printer, the power to the printer was shut off.
Or, paper jam has occurred in the printer. Or,
the network is faulty.
Verification 3 Check that the printer is switched on.
Select the printer again from Macintosh and
reprint.
Action 3 If the problem remains, contact service.
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