44015503TH  Rev. 1 
180 /
Oki  Data  CONFIDENTIAL
7.  TROUBLESHOOTING PROCEDURE
7.5.2.(1)  LCD display error 
Memo For the numbers from   to   after the name of the respective connectors, 
refer to section 7.5.2 (19) “Wiring diagram”.
(1-1)
  LCD does not display anything.
Check item Check work
Action to be taken 
at NG
(1-1-1) Check the fuse.
F2 (fuse) of the PU 
board
Check if F2 has blown out or not.   Replace F2 or 
the PU board.
(1-1-2) Check the system connection
Connection between 
the low voltage 
power supply unit 
and the PU or CU 
board.
Check if the cable from the low voltage power 
supply to the POWER connector 
 of the PU 
board is normally connected or not. 
Check if the connector is connected only in the 
half-way or not, and check if the connector is 
inserted in slanted angle or not.
Re-connect the 
cable normally.
Cable assembly 
connecting the 
low voltage power 
supply unit and the 
PU board. 
Check if the cable is half-open circuit. 
Check if sheath of the cable has not peeled off 
or not. 
Check if the cable assembly is defective such as 
internal wires are disconnected or not.
Replace the 
cable with the 
normal cable.
Note!
Connection between 
the PU board and 
Operator Panel
Check if the 10-conductor FFC is connected to 
the OPE connector 
 of the PU board normally 
or not. 
Check if the 10-conductor FFC is connected to 
the OPE connector   of the PU board normally 
or not. 
Check if the connector is connected in the half-
way only or not, and check if the connector is 
inserted in a slanted angle or not.
Re-connect the 
cable normally.
FFC connecting 
the PU board and 
the Operator Panel 
board
 
Check if the cable has open circuit or not with 
VOM. Check if sheath of the cable has not 
peeled off or not by visual inspection.
Replace the 
FFC with the 
normal FFC.
FFC connecting the 
PU board and the 
CU board
Check if the 16-conductor FFC is connected to 
the CU IF connector   of the PU board normally 
or not. Check the CU board side in the same 
way.
Replace the low 
voltage power 
supply.
Note!
Note! If the PU board, the CU board and the low 
voltage power unit are connected one another 
differently from the picture given below, it is 
regarded as an abnormal, and the output 
from the low voltage power unit stops.
  W
hen the output from the low voltage power 
unit stops, turn off the power switch, wait 
about one minute, and then turn on the power 
switch, otherwise, the alarm condition of the 
stoppage of the power output is not cleared.
CU board
 low voltage power unit
PU board
Check item Check work
Action to be taken 
at NG
(1-1-3) Check the peripherals of the power supplies
 Pr
imary AC power 
source that is 
connected to the 
printer.
Check the supplied voltage of the AC power 
source.
Supply the AC 
power.
Voltage setting of 
the lower voltage 
power supply unit 
(100
V system/230V 
system)
Measure the AC voltage supplied. 
Check the power voltage setting of the 
equipment in use. 
(Check the shorting plug that is used for 
selection of the voltage power supplies.) 
Shorting plug is Used/Not used = 100V system/
230V system.
 Set the low 
voltage power 
supply setting.
5V power that is 
supplied to the PU 
board.
 Check for the 5V power supply at pin-7 of the 
POWER connector   of the PU board.
Replace the low 
voltage power 
supply.
3.3V power that 
is supplied to the 
Operator Panel.
Chec
k for the 3.3V power supply at pin-10 of the 
CN connector   of the Operator Panel board.
Replace F2 or 
the PU board.
(1-1-4) Check that power supply circuit has no short-circuit.
5
V power and 24V 
power that are 
supplied to the PU 
board.
Check that power supply circuit has no short-
circuit at the POWER connector no. 10 of the 
PU board. The follow voltage must appear 
respectively. 
pins-4, 5 and 6:
   24V 
pin-7:
 5V 
pin-8: 0VL 
pins-1, 2 and 3:   0VP
If any voltage does not appear and short-circuit 
is detected, locate the source of the short-circuit 
as follows: 
Disconnect the cables that are connected to the 
PU board one cable after another until location 
of the short-circuit is found out. 
Replace the part 
causing short-
circuit.