44015503TH  Rev. 1 
212 /
Oki  Data  CONFIDENTIAL
7.  TROUBLESHOOTING PROCEDURE
7.5.3.(1)  Color has faded-out and blurred entirely. (Refer to Figure 7-2 A.)
(1-1)  Color are faded-out and blurred. 
Check item Check work
Action to be taken 
at NG
(1-1-1)  Toner
Remaining amount 
of toner
 Chec
k if the message "Prepare toner 
replacement." or "Replace the toner." appears or 
not. 
 Replace toner 
cartridge with 
new one. 
Tape attached to 
the toner cartridge 
opening slot
Check to see that the tape attached to the toner 
cartridge opening slot has been peeled off.
 Move the toner 
cartridge lever to 
CLOSE position 
and remove tape 
from opening 
slot. 
(1-1-2)  LED head
Lens of the LED 
head
 Chec
k if surface of the lens of the LED head is 
stained or not by toner and paper dust.
 
Clean the lens 
with soft tissue 
paper.
Mounting condition 
of LED head
Check that the LED head is mounted on the 
LED head holder correctly. Check that the right 
and left tension springs are normally installed. 
Correct for 
normal condition.
(1-1-3)  Print media
 Media type Check to see that the print media which is used 
for printing is not a specially thick media
 Use the nor
mal 
paper.
(1-1-4)  High voltage terminal
ID unit terminal ICheck that the high voltage terminal of the ID 
unit is contacting with the Contact Assembly 
normally by visual inspection. (Refer to Figure 
7-3.)
 I
Replace the ID 
unit or correct 
the high voltage 
terminal. 
If any attempt 
of using new ID 
unit as a trial 
is going to be 
made, be sure to 
use the System 
Maintenance 
Menu FUSE 
KEEP MODE.
Check item Check work
Action to be taken 
at NG
(1-1-5) ID unit installation condition
ID unit DOWN 
position (Defective 
transfer)
 Mo
ve the ID unit in and out with hand to confirm 
that any abnormal mechanical load does not 
exist, and the ID unit can be moved down to the 
DOWN position normally. If a piece of paper is 
inserted in between drum and belt, if top end of 
the paper can enter easily, it is NG (No Good).
Check the 
U-shaped 
groove of the 
side plate for 
any abnormality. 
If repair is found 
impossible, 
replace the 
equipment.