44015503TH  Rev. 1 
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Oki  Data  CONFIDENTIAL
7.  TROUBLESHOOTING PROCEDURE
7.5.3.(2)  Stain on white print (Refer to Figure 7-2 B.)
(2-1)  Stain on white print (Partial stain)
Check item Check work
Action to be taken 
at NG
(2-1-1) ID unit
 Exposure of drum to 
light
 Is the drum left in a circumstance in which drum 
surface is exposed to direct light for a long time?
Replace the ID 
unit. 
If any attempt 
of using new ID 
unit as a trial 
is going to be 
made, be sure to 
use the System 
Maintenance 
Menu FUSE 
KEEP MODE. 
Leakage of toner Does toner leak out from either ID unit or from 
toner cartridge? 
Replace the ID 
unit or toner 
cartridge. 
If any attempt 
of using new ID 
unit as a trial 
is going to be 
made, be sure to 
use the System 
Maintenance 
Menu FUSE 
KEEP MODE.
(2-1-2) Fuser unit
Offset toner of the 
fuser unit
Check if the offset toner of the previous printing 
is left adhered on the fuser unit or not, by visual 
inspection.
 
Repeat blind 
printing using 
unwanted media 
until offset toner 
is created on 
print media. 
Alternately 
replace the 
fuser unit. If 
any attempt of 
using new fuser 
unit as a trial 
is going to be 
made, be sure to 
use the System 
Maintenance 
Menu FUSE 
KEEP MODE.
(2-2)  Stain on white print (overall stain)
Check item Check work
Action to be taken 
at NG
(2-2-1) Print media
Type of print media  Chec
k to see that the print media which is used 
for printing is not a specially thin media.
 Use the normal 
paper.
(2-2-2) High voltage terminal
ID unit terminal Check that the high voltage terminal of the ID 
unit is contacting with the Contact Assembly 
normally by visual inspection. (Refer to Figure 
7-3.)
Replace the ID 
unit or correct 
the high voltage 
terminal. 
If any attempt 
of using new 
ID unit as a 
trial is going 
to be made, 
be sure to use 
the System 
Maintenance 
Menu FUSE 
KEEP MODE.