225 Troubleshooting
Media is mis-
feeding.
Envelopes are facing
the wrong way in Tray
1.
Load the envelopes in Tray 1 with the
flaps facing down.
If the flaps are on the long edge (Enve-
lope C6 and Envelope DL), load the
envelopes with the flap edge toward
the machine and the flap side facing
down.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use Oki approved media.
The media feed roller
is dirty.
Clean the media feed roller.
For more details, refer to “Media Roll-
ers” on page 179.
Symptom Cause Solution
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