Oki MC361 User Manual

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Chapter 5 Troubleshooting Error Codes
Troubleshooting Self Diagnostic Codes
Self Diagnostic Error Codes
Code
Cause/Description Remedy
001
Machine Check Exception
A hardware error was detected (board failure or insufficient power
supply capacity).
Replace the CU/PU board.
002 - 011
CPU Exception
Remove any RAM DIMM and turn off and on the MFP.
Replace the CU/ PU board.
Reinstall the RAM DIMM.
020
CU ROM Hash Check Error
Turn off and on the MFP.
Replace the CU/ PU board.
030
CU RAM Check Error
Turn off and on the MFP.
Replace the CU/ PU board.
031 / 036
CU Optional RAM Check Error
Is RAM DIMM installed properly?
Reinstall the RAM DIMM.
Replace the RAM DIMM.
Replace the CU/ PU board.
040
CU EEPROM Error
Turn off and on the MFP.
Replace the CU/ PU board.
041
CU FLASH Error
CU PCB FLASH ROM Error
Turn off and on the MFP.
Replace the CU/PU Board
042 - 045
Flash memory file system error
Accessing the flash ROM directly mounted on the CU/ PU board
failed.
Turn off and on the MFP.
Replace the CU/ PU board.
052
Image processor driver error
Turn off and on the MFP.
Replace the CU/ PU board.
054
A communication error of the scanner unit
A communication error was detected between the Controller and
scanner unit.
Record a value displayed far right at the bottom of LCD and turn on the
power unit again.
055
A communication error of the scanner unit
The Controller detected an error after communication between the
Controller and scanner unit was established.
Call for service to review the connection between the scanner and printer
or to replace the device if the symptom persists after you turn on the
power unit again.
057
The timeout of command communication of the scanner
The timeout of command communication was detected between the
Controller and scanner unit (A sub code indicates a cause).
01: There is no ACK for a command to start scanning.
02: There is no ACK for a command to cancel scanning.
03: There is no ACK for a command to cancel SIP.
Record a value displayed far right at the bottom of LCD and turn off/on
the power unit.
058
An error of the scanner controlling area
An internal error was detected in the scanner controlling area of the
Controller.
Record a value displayed far right at the bottom of LCD and turn off/on
the power unit.
059
A communication error of the scanner unit
The scanner unit detected an error after communication between the
Controller and scanner unit was established.
Call for service to review the connection between the scanner and printer
or to replace the device if the symptom persists after you turn on the
power unit again.
064
SD Card Missing Error
Is a SD Card installed in the unit, properly?
Power unit off and reinstall SD card.
Replace SD Card.
Replace CU/PU board.
067 - 068
Interface monitor error
Turn off and on the MFP.
Replace the CU/ PU board.
069
NIC Chip Error
Turn off and on the MFP.
Replace the CU/ PU board..
070
Postscript core error
Error is detected inside the postscript core.
Take note of the address that is displayed on LCD.
Turn off and on the MFP.
072
Engine interface error or PU-CU interface error
Is the CU/PU board installed properly?
Reinstall the CU/ PU board properly.
Replace the CU/ PU board.

Oki MC361 Specifications

Printing Specifications

print speed color	23 ppm
print speed black & white	25 ppm
time to first page color	9 seconds
time to first page black & white	8.5 seconds
print resolution	1200 x 600 dpi

Copying Specifications

copy speed color	23 cpm
copy speed black & white	25 cpm
first copy out color	14 seconds
first copy out black & white	12 seconds
copy resolution	600 x 600 dpi

Scanning Specifications

scan resolution	1200 x 1200 dpi
scan speed color	3 sec./page
scan speed black & white	2 sec./page

Fax Specifications

fax modem speed	33.6 Kbps
transmission speed	3 seconds/page
fax resolution	200 x 400 dpi

Power and Environment

power consumption operating	500W
power consumption max	1170W
power consumption idle	100W

Weight and Dimensions

size	16.8" x 20" x 17.5"
weight	63 lb.
weight with consumables	29 kg