ML690/ML691 User’s Guide  76
Remove the ribbon cartridge. See “Replacing the 
Ribbon Cartridge.” 
Move the printhead away from the paper.
Rotate the platen knob in the relevant direction 
and pull the cut sheet out from the top of the 
printer.
If a paper fragment remains inside the printer: 
(a) use tweezers to grip and extract it or 
(b) insert a triple folded sheet from the Paper 
Tray and turn the platen knob to pass the folded 
sheet through and push out the paper fragment.
4.
5.
6.
7.
When the paper jams are cleared, replace 
the ribbon cartridge, close the access 
cover and turn the printer back on. 
8.