44952001TH Rev.2
7-49
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
7.5.4 Email/Internet FAX Error List
ErrorCode Description
1 Connectionfailed.Pleasecheck"SMTPServer"settings.
2 Connectionfailed.Pleasecheck"SMTPServerPort"settings.
3 Authenticationfailed."SMTPAuth"Unsupported.
4 Authenticationfailed."SMTPAuth"Loginfailed.Besureofthelogin
name and password for the mail server.
5 Authenticationfailed.Pleasecheck"POPServer"settings.
6 Authenticationfailed.Pleasecheck"POPServerPort"settings.
7 Authenticationfailed."POP"Loginfailed.Besureoftheloginname
and password for the POP server.
8 SMTP Transmission Error. Check network configuration, cable
connection and status, and the server status.
9 POP Transmission Error. Check network configuration, cable
connection and status, and the server status.
11 SMTP Transmission Error. Sending Data is biggest. Please Check
for Mailbox quota at SMTP Server.
12 SMTP Transmission Error. Please wait and retry.
13 SMTP Transmission Panic. Contact the network administrator.
15 Email receiving has been cancelled. Canceled from SMTP Client or
POP Server.
16 Email receiving has been cancelled from user.
19 Email receiving has been cancelled. MIME Error. The format of
email or the attached file may be not supported.
20 Email receiving has been cancelled. Unsupported MIME. The format
of email or the attached file may be not supported.
22 Email receiving has been cancelled. An attached file may have
exceeditssizelimit(8MByte).Largelescannotbeprinted.
24 Email receiving has been cancelled. Contact the network
administrator.
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