Oki MPS2731mc - Page 278

44952001TH Rev.2
7-86
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
7.5.7 ResponseafterFlashcompulsiveinitialization
Explain the response after compulsiveinitialization is performed with troubleoccurred in
Flash.
(1)Flashcompulsiveinitialization
 IfFlashcompulsiveinitializationisperformed, thefollowingdata wouldbe deleted
and the network and fax would not be available.
•NIC-Firmware
•WebPagedata
•Logdata
•Addressdata
•Messagedata
•Languagele
It is necessary to write above Firmware and data into Flash by the maintenance
utility.
Note! Do not carry it out usually.
7.5.8 Copy Image Abnormality Error Troubleshooting
• When the following symptom occurs in the copy image, implement the inspection and
adjustmentofthecopyimage.
Line appears on the copy image.
Color of the copy image becomes slightly thin.
Color of the copy image becomes dark.
Color of the copy image becomes abnormal.
Print position of the copy image is shifted.
• Required equipment and tools
Slide caliper gauge or scale (JIS 1st class product)
Inspection chart:Part Number : 44623501
PC (PC scan should be possible.)
 Scannerinspectionandadjustmenttool
USB cables : 1 cable (Compliant with Rev. 2.0)
1. Identifying the problem.
Perform section7.5.3."AbnormalImageTroubleshooting" toidentifywhetherthe
problem is located in the printer or in the scanner.
If the cause of the problem is in the scanner, go to the next item.
2. Cleaning
Performsections 6.6"CleaningRollers intheADF",6.7 "CleaningtheDocument
Glass"respectively.
If the cleaning cannot solve the problem, go to the next item.
3. Copy image quality inspection
Make copies and check whether the problem has been solved.
If it has been solved, finish the inspection.
If it remains unsolved, go to the next secton.