Oki MPS9650c Maintenance Manual

Oki Data CONFIDENTIAL
43627911TH Rev. 3
180 /
7.5.1 LCD Message List
When the printer detects errors that can be restored, it displays a service call error on the LCD,
as shown below.
Service Call
nnn: Error
Note! nnn is an Error code.
Wh
en a service call is displayed, the error code and accompanying error information is displayed
on the bottom row of the LCD. The meaning of the error code and the overview of the remedies
are indicated in Table 7-1-1.
Table 7-1-1 Operator Alarm (1/10)
Display Cause Error Description and Analysis
Judgement
Remedy 600 1200
Service Call
001: Error
A heavy trouble of
the CU substrate
(defective substrate
or power supply
capacity shortage) was
detected.
Is the error display
reproducible?
Is the error display
reproducible?
Yes
Yes
Power OFF/ON
Replace CU PCB.
(Must replace EEPROM)
Service Call
Power off/on
nnn: Fatal Error
PC: nnnnnnnn
LR: nnnnnnnn
FR: nnnnnnnn
002: Erro
to
007: Error
This stems from a
variety of causes.For
analyzing causes,
record three numbers
(called program
counting value)
indicated below LCD
column and a printer
firmware version.
[Cause]
Unmatched print
data and printer FW
Damaged EEPROM
data
Defect ROM DIMM
or RAM DIMM
Defect compo-
nents etc. of CPU
and ASIC
Others Keep on an
alyzing causes if an
error still remains.
Above mentioned
to are likelihood
of causes.
Record three digital numbers
below LCD column.
Restart with OFF/ON?
Does an error occur in a particular
print data?
Is the error display reproducible? Is
the error display reproducible?
Is the error display reproducible?
Yes
No
Yes
No
Yes
Yes
No
Yes
Notify three digital numbers
below LCD column and F/W
version.
Check if it occurs depending on
a print data.
Request for print data
investigation.
Change RAM DIMM or ROM
DIMM.
Replace CU PCB. (Must replace
EEPROM)
Initialize EEPROM.
Re-execute Network setup,
such as user setup etc. for use.
Change the printer.
Service Call
020: Error
or
024: Error
CU ROM Hash
Check Error 1
Is the Slot A ROM DIMM mounted
properly?
Is operations restored by replacing
the Slot A ROM DIMM?
No
Yes
No
Remount Slot A ROM DIMM
Replace Slot A ROM DIMM.
Replace CU PCB.
(Must replace EEPROM)
Service Call
025: Error
CU Font ROM
Hash Error1
Detected a Font ROM_DIMM hash
check error.
(Japan Model only)
Is the Slot B ROM DIMM1
mounted normally?
Is the problem corrected by
replacing the Slot B ROM
DIMM1?
Service Call
030: Error
CU Resident
RAM Check Error
Is the error display reproducible? Yes Replace CU PCB.
(Must replace EEPROM)
Service Call
031: Error
CU Slot1 DIMM
RAM Check Error
Is the applicable RAM DIMM
mounted properly?
Is operation restored by replacing
the applicable RAM DIMM?
No
Yes
No
Re-mount applicable RAM
DIMM.
Replace RAM DIMM.
Replace CU PCB.
(Must replace EEPROM)

Oki MPS9650c Specifications

General

Brand	Oki
Model	MPS9650c
Category	Printer
Language	English