ESG-400
3-1 What to do when no error code is displayed
Perform the indicated remedial actions below. If the problem cannot be resolved by the described remedial
action, contact the legal manufacturer.
Situation Possible cause Remedial action
The electrosurgical
generator does not
respond after
pressing the power
switch.
Improper connection of the power cord to
the AC power socket on the rear panel of
the electrosurgical generator or to the
grounded wall outlet.
Check the power cord and the grounded wall
outlet for correct connection.
The grounded wall outlet has wrong or
not output voltage.
Check the grounded wall outlet or use an
alternative grounded wall outlet.
The power cord is damaged. Check the power cord for damages and, if
necessary, replace the power cord.
Malfunction of the electrosurgical
generator.
Contact the legal manufacturer.
The touch-screen
remains dark after
switching the
electrosurgical
generator on (sound
is audible after
switching on).
Malfunction of the touch-screen. Contact the legal manufacturer.
The touch-screen
cannot be controlled.
An object is in contact with the
touch-screen.
Remove the object.
The touch-screen is not properly
calibrated.
Contact the legal manufacturer.
Malfunction of the touch-screen. Stop using the electrosurgical generator and
press the power switch to turn off the
electrosurgical generator. Contact the legal
manufacturer.
The electrosurgical
generator does not
react when a push
button on the front
panel is pressed
during standby.
A push button is already pressed. Release the push button.
Malfunction of the electrosurgical
generator.
Contact the legal manufacturer.
The electrosurgical
generator does not
react when a (push)
button on the front
panel is pressed
during activation.
The (push) buttons are not available
during activation.
Release the footswitch or hand switch to stop
the activation.
7.022.211 / ISSUE 5 50 / 110 Chapter 4: Troubleshooting
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