Error message Troubleshooting
Failed to paste. Please check the
save source or the save destina-
tion.
No more Scene can be added due to lack of memory. Review the inspec-
tion flow and reduce the memory consumption or switch to another scene
group.
The display varies depending on the controller.
The remaining capacity of the application is not sufficient for the FH ser-
ies/FHV series.
• The amount of memory used and free data memory can be checked
from the menu of Memory Consumption Monitor on the Measurement
Management Bar or the system menu.
Refer to 3-4 Checking the Memory Consumption and Percentage of
Memory Used on page 3 - 28 and 3-3 Checking System Information
[System Information] on page 3 - 24.
A camera outside the guarantee is
connected.
A camera outside the guarantee is connected to the controller currently
being used.
Destination folder is not found.
Please check.
Check the following points.
• Have you deleted the destination folder?
• For cases where he save destination is the folder in the USBDisk, is
the USBDisk connected to the controller? Or, has the USBDisk been
detected?
Failed to save the scene group da-
ta. The current Scene group data in
the flash memory is discarded after
restarting. Recover or avoid by the
following ways.
• After increasing free memory in flash by such actions as deleting other
Scene data, deleting processing units, or making measurement regions
or model sizes as small as possible, re-click Data Save.
• Change the save destination for the Scene group data to the external
storage device when the current save destination is set to Sensor Con-
troller.
Refer to 7-5 Saving Scene Groups in External Storage [Scene Group
Saving Destination Settings] on page 7 - 11.
• If the current Scene group is not saved, saves the current scene group
to an external storage device.
Refer to 9-3 Saving Setting Data to the Controller RAMDisk or an Ex-
ternal Storage Device on page 9 - 8.
• The amount of memory used and free data memory can be checked
from the menu of Memory Consumption Monitor on the Measurement
Management Bar or the system menu.
Refer to 3-4 Checking the Memory Consumption and Percentage of
Memory Used on page 3 - 28 and 3-3 Checking System Information
[System Information] on page 3 - 24.
PLC link error PLC link cannot be established. Check the following points.
• Are the communication settings correct?
Refer to Communicating with PLC Link - Communications
Specifications Settings in Vision System FH/FHV Series User’s Manual
for Communications Settings (Cat. No. Z342).
• Are the PLC communication settings correct?
• Is cable connected correctly?
Refer to I/O Interface in Vision System FH series Hardware Setup
Manual (Cat. No. Z366) or Smart Camera FHV series Setup Manual
(Cat. No. Z408).
Failed to register model
• For Search, Classification, Flexible search, Shape search II:
Please register higher-contrast images as models. If the model is regis-
tered at full screen size, re-register at a smaller size.
• For Fine matching:
The two pixels at the edge of the image cannot be registered as the
model.
11 What to Do!
11 - 6
FH/FHV Series Vision System User’s Manual (Z365-E1)
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