5 Troubleshooting
5 - 6
NA-series Programmable Terminal Hardware User’s Manual (V117)
This section provides troubleshooting methods for incorrect settings, fault communications paths, and
high NA Unit loads.
Direct Connection with USB Port
Troubleshooting Incorrect Settings and Faulty Communications
Path
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
No
No
No
Sysmac Studio cannot connect
to the NA Unit.
Turn ON the power supply to the
NA Unit.
Insert the USB cable connectors all
the way at the computer and NA Unit.
Set the connection method to a direct USB connection in the
Communications Setup of the Sysmac Studio.
Can the Sysmac Studio go online
with the
NA Unit
?
Can the Sysmac Studio go online
with the
NA Unit
?
Can the Sysmac Studio go online
with the
NA Unit
?
Can the Sysmac Studio go online
with the
NA Unit
?
Replace the USB cable.
Is power supplied to the NA
Unit?
Is the USB cable connected
securely?
Is the USB driver installed
correctly?
Is the connection
method set to a USB connec-
tion in the Communications
Setup of the Sysmac
Studio?
Install the USB driver. Refer to the appendices of
the Sysmac Studio Version 1 Operation Manual
(Cat. No. W504) for the procedure to install the
USB driver.
END