44
Troubleshooting
5
There are various reasons for the malfunction of the receiver. After you ap-
ply the following tips, if the receiver still does not work properly, contact a
professional service. Do not open or disassemble the receiver. This can lead
to a dangerous situation and the warranty will be void.
Problem Possible Cause Suggested solution
No power
– the LED diode
is o
The power cord has
not been well connec-
ted
Plug the power cord into
the outlet tightly and turn
on the power; if there is
no power still, turn o the
power again, and turn it on
in 5-10 minutes
No signal
found
The satellite TV cord
has not been well con-
nected
Plug the satellite TV cord
correctly
The cord is damaged Change the cord
No picture The picture format is
set wrong
Set the correct TV format
HDMI is set for higher
resolution then availa-
ble in a TV
Choose another HDMI reso-
lution.
Channels not
found
The satellite dish is not
adjusted correctly
Adjust the aerial; make sure
the signal strength indica-
tor is blue and the quality
indicator - green
Searching parameters
are incorrect
Enter the correct frequency
parameters/ bands