Technical Support
54 Oracle Database Appliance Owner's Guide • March 2017
Oracle Database Appliance Version 1 and
Models X6-2S/X6-2M/X6-2L
Oracle Database Appliance X3-2/X4-2/X5-2 and X6-2-HA
For the Oracle Database Appliance Version
1 or Oracle Database Appliance X6-2S/X6-
2M/X6-2L, report the serial number located
on the front panel of the system, the top of
the system, or on the Customer Information
Sheet that is shipped with the system.
Note - You only need to extend the server
node a couple of inches on its slide rails to
see the serial label on the top of the system.
You do not need to release any cables,
or slide it to the extended maintenance
position.
For Oracle Database Appliance X3-2, Oracle Database Appliance X4-2, Oracle Database
Appliance X5-2 and Oracle Database Appliance X6-2-HA, report the Top Level Identifier
(TLI). To see the TLI, look on the Customer Information Sheet or look at the top of a server
node or storage shelf on the left-hand side towards the front.
The TLI part number and TLI serial number are the same for all factory-bundled
components of an appliance. For example:
If the appliance is in a rack where you cannot see the TLI, do one of the following:
■ Look on another component (server node or storage shelf) of the appliance. All factory-
bundled components of Oracle Database Appliance have the same TLI numbers.
■ Slide a server node partway out on its rails, just far enough to see the TLI. See the
Oracle Database Appliance Service Manual for details.
Note - You only need to extend the server node a couple of inches on its slide rails to see
the TLI. You do not need to release any cables, or slide it to the extended maintenance
position.