320 Section 7A: Help
Resetting Your Smart Device
Performing a Soft Reset
A soft reset is similar to restarting a computer. If your smart device is not
responding or you have trouble synchronizing with your computer, a soft reset
may help.
1. Use one hand to press the Battery Door Release and use the other hand to
slide the battery door downward to remove it from your smart device.
2. Use the stylus tip to gently press the reset button on the back of your smart
device.
3. Wait for the progress bar on the Treo logo screen to fill before continuing to
use your smart device. (If the phone or Bluetooth signals were on before a
reset, these signals automatically turn on after the reset.)
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