20 Section 1B: Setting Up Service
Making Your First Call
If you received your device in the mail or purchased it at a Sprint Store, it probably
has already been activated. If your phone is not activated, please call Sprint at 1-
888-211-4PCS (4727).
The battery comes with a sufficient charge to complete the setup process and
activate your Treo700wx smart device. After activation, we recommend charging
your smartphone for 3.5 hours (or until the indicator light is solid green) to give it
a full charge.
1. Turn on your phone (see “Turning Your Phone On
and Off” on page 18).
2. If you do not see your Today screen, press
Phone/Talk .
3. Enter your four-digit lock code. (For security
purposes, the code is not visible as you type.)
4. If you have not activated your phone, follow these steps to do so:
䡲 Use the number pad on the keyboard to enter *2 (these numbers appear
on the letter keys).
Note:
If you can’t recall your lock code, try using the last four digits of either your
Social Security number or wireless phone number, or try 0000. If none of these
works, call Sprint Customer Service at 1-888-211-4PCS (4727). See “Where to
Learn More” on page 55 for other ways to get help from Sprint if you are
having trouble with your service.
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