Section 7A: Help 353
Help
Voice Quality
Is the Other Person Hearing an Echo?
䢇 Try decreasing the volume on your smart device to avoid coupling
or feedback on the other person’s end. This applies to both the speakerphone
and to the handset earpiece.
䢇 Position the smart device closer to your ear to prevent sound leaking back to
the microphone. Keep your hand away from the microphone hole, which is on
the lower-right side of your smart device.
䢇 If you’re using Speakerphone mode with your smart device lying on a flat
surface, try turning the smart device face-down (screen facing the surface).
Are You Hearing Your Own Voice Echo?
Ask the other person to turn down their volume or to hold the device closer to
their ear.
Is Your Voice Too Quiet on the Other End?
Be sure to hold the bottom of the smart device, or the hands-free microphone,
close to your mouth.
Check the signal strength indicator. If the signal is weak, try to find an area with
better coverage.
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