346 Section 7A: Help
Web
I Can’t Access a Page
First, make sure you have Internet access: Open Internet Explorer Mobile and try
to view a Web page you’ve loaded before. To ensure that you’re viewing the page
directly from the Internet, press Menu (right softkey) and select Refresh.
After confirming your Internet connection, try to view the page in question again.
If it comes up blank, press Menu (right softkey) and select Refresh.
If you’re still having trouble, the page may contain elements that are
not supported by Internet Explorer Mobile, such as Flash, Shockwave, VBScript,
WML script, and other plug-ins.
Some Web sites use a redirector to their true home page (for example, if you
enter the address
http://www.palm.com/support it may resolve to http://
www.palm.com/us/support). If Internet Explorer Mobile can’t follow the redirect,
try using a desktop browser to see the landing page of the redirector, and enter
that address in Internet Explorer Mobile.
An Image or Map Is Too Small on My Smart Device Screen
Internet Explorer Mobile has several viewing modes: One Column, Default,
Desktop, and Full Screen. Switch to Desktop to see the full-size image (see
“Viewing a Web Page” on page 150).
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