350 Section 7A: Help
Third-Party Applications
Sometimes, third-party applications can cause conflicts on your smart device.
Third-party applications that modify wireless features may affect your device’s
performance and may require extra troubleshooting. Use caution when installing
the following types of applications:
䢇 Ringtone managers.
䢇 Caller ID applications.
䢇 Instant messaging.
䢇 Applications that modify when your phone or data connections turn on or off
and how your phone behaves.
If you recently installed an application and your smart device seems to be stuck,
try the following:
1. Perform a soft reset (see “Performing a Soft Reset” on page 320).
2. Make sure the third-party application is compatible with the Windows
Mobile version 5.2 operating system on your device.
3. Delete the most recently installed application from your smart device (see
“Removing Applications” on page 261).
4. If the problem persists, perform another soft reset.
Tip:
Remember that not all third-party applications were written with the
Treo device keyboard and 5-way navigator in mind. You may encounter
strange behavior or errors in these applications if you use the keyboard
and 5-way navigator.
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