3.3.1 Integration with Microsoft Outlook ................................................................................373
3.3.2
IMAP Integration ...........................................................................................................374
4 Network Features .................................................................................375
4.1 Public Network Features ..............................................................................................376
4.1.1 SIP (Session Initiation Protocol) Trunk .........................................................................376
4.1.1.1 SIP Server Failover ...................................................................................................378
4.1.1.2 Direct SIP Connection ...............................................................................................379
4.1.2 Integrated Services Digital Network (ISDN) Service Features .....................................381
4.1.2.1 Integrated Services Digital Network (ISDN)—SUMMARY ........................................381
4.1.2.2 Calling/Connected Line Identification Presentation (CLIP/COLP) .............................386
4.1.2.3 Advice of Charge (AOC) ............................................................................................389
4.1.2.4 Call Forwarding (CF)—by ISDN (P-MP) ....................................................................390
4.1.2.5 Call Forwarding (CF)—by ISDN (P-P) .......................................................................392
4.1.2.6 Call Hold (HOLD)—by ISDN ......................................................................................394
4.1.2.7 Call Transfer (CT)—by ISDN .....................................................................................395
4.1.2.8 Three-party Conference (3PTY)—by ISDN ...............................................................396
4.1.2.9 Malicious Call Identification (MCID) ...........................................................................397
4.1.2.10 Completion of Calls to Busy Subscriber (CCBS) .......................................................398
4.1.2.11 ISDN Service Access by Keypad Protocol ................................................................399
4.2 One-look Networking ....................................................................................................400
4.2.1 One-look Networking Overview ....................................................................................400
4.3 Private Network Features .............................................................................................402
4.3.1 TIE Line Service ...........................................................................................................402
4.3.1.1 Making a TIE Line Call ..............................................................................................403
4.3.1.2 TIE Line and Trunk Connection .................................................................................405
4.3.1.3 TIE Line Programming ...............................................................................................418
4.3.1.4 Common Extension Numbering for 2 PBXs ..............................................................427
4.3.2 Voice over Internet Protocol (VoIP) Network ................................................................428
4.3.2.1 Gateway Groups ........................................................................................................432
4.3.2.2 Common Extension Numbering for Multiple PBXs ....................................................433
4.3.2.3 Call Distribution Port Group .......................................................................................434
4.3.3 ISDN Virtual Private Network (ISDN-VPN) ...................................................................436
4.3.4 QSIG Standard Features ..............................................................................................438
4.3.4.1 QSIG Standard Features—SUMMARY .....................................................................438
4.3.4.2 Calling/Connected Line Identification Presentation (CLIP/COLP) and Calling/Connected
Name Identification Presentation (CNIP/CONP)—by QSIG ......................................440
4.3.4.3 Call Forwarding (CF)—by QSIG ................................................................................442
4.3.4.4 Call Transfer (CT)—by QSIG ....................................................................................444
4.3.4.5 Completion of Calls to Busy Subscriber (CCBS)—by QSIG .....................................446
4.3.5 QSIG Enhanced Features ............................................................................................447
4.3.5.1 Network Direct Station Selection (NDSS) ..................................................................450
4.3.5.2 Centralised Voice Mail ...............................................................................................455
4.3.6 Network ICD Group ......................................................................................................460
4.3.6.1 PS Roaming by Network ICD Group .........................................................................462
5 System Configuration and Administration Features ........................465
5.1 System Configuration—System ..................................................................................466
5.1.1 Class of Service (COS) ................................................................................................466
5.1.2 Group ...........................................................................................................................468
5.1.3 Tenant Service .............................................................................................................473
5.1.4 Time Service ................................................................................................................477
5.1.5 Operator Features ........................................................................................................481
5.1.6 Manager Features ........................................................................................................482
5.2 System Configuration—Extensions ............................................................................484
12 Feature Guide
Table of Contents