Conditions
• As
the Unified Messaging system is part of the same system as the PBX, the Unified Messaging system’s
data coordinates with PBX settings. For details, refer to "5.9 Configuration of Users" in the Installation
Manual.
• To use the Unified Messaging system, the following optional equipment is necessary:
– VoIP DSP Card: KX-NS5110 (S), KX-NS5111 (M), KX-NS5112 (L)
– SD Memory Card: Depending on the message recording time.
KX-NS5134 (XS), KX-NS5135 (S), KX-NS5136 (M)
• To expand the number of ports or the UM features, activation keys are required for each feature and for
mail boxes (in accordance with the number of mailboxes). For details, refer to "3.1.1 Type and Maximum
Number of Activation Keys" in the Installation Manual.
• Each port is assigned an extension number.
® 9.6 PBX Configuration—[1-1] Configuration—Slot—UM Port Property—
Extension Number
• When
hunting for an available UM port, the PBX ignores any FWD or DND settings (® 2.3 Call Forwarding
(FWD)/Do Not Disturb (DND) Features) applied to the ports.
It is possible to call a port in a UM group directly. If a call is routed directly to a port in the group, it is possible
to apply certain features (e.g., FWD) to that port.
• It is programmable whether the calls queue when all ports in the group are busy through system
programming. If queuing is disabled through system programming, the call will be redirected to the intercept
destination of the first member extension of the UM group.
• DSP Resource Usage
Connecting to the Unified Messaging system (including using features such as Two-way Recording)
requires a certain number of DSP resources. If all DSP resources are in use, this operation cannot be
performed. To ensure a minimum level of performance, DSP resources can be reserved for Unified
Messaging operations. (® 5.5.4 DSP Resource Usage)
Notice
Reserving
resources for Two-way Recording (® 3.2.1.4 Automatic Two-way Recording for Manager,
® 3.2.2.30 Two-way Record/Two-way Transfer) reserves the necessary number of UM ports
exclusively for Two-way Recording. For example, if 2 UM ports (the default) are available and you
reserve resources for 2 Two-way Recording sessions, both UM ports will be reserved for Two-way
Recording, and the Unified Messaging system will not be available for other uses.
Reserved (Two-way) Reserved (Two-way)
UM Group
UM
Port 1
UM
Port 2
Two-way Recording Incoming Call
To provide access to the Unified Messaging system in this case, either the number of UM ports must
be increased or the number of resources reserved for Two
-way Recording must be lowered.
• Installing KX-NSU102 or KX-NSU104 (Unified Messaging Activation Key) increases the number of
available UM ports at a PBX (maximum: 24).
Installation Manual References
4.3.2 SD Memory XS Card (KX-NS5134), SD Memory S Card (KX-NS5135), SD Memory M Card (KX-NS5136)
5.9 Configuration of Users
Feature Guide 327
3.1.1 Unified Messaging System Overview
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