Others
Q&A  Troubleshooting
VQT5B76
- 213 -
Recording
Cannot record pictures.
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Built-in memory/card is full.
  →  Free space by deleting unwanted pictures (→55).
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You may not be able to record for a short while after turning this unit on when using a large capacity 
card.
Recorded pictures look white.
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Lens is dirty (fingerprints, etc.).
  →  Turn the camera off, retract the lens barrel and gently wipe the lens surface with a soft dry cloth.
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Lens is foggy (→7).
Recorded pictures are too bright/too dark.
  →  Adjust the exposure (→82).
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[Min. Shtr Speed] is set to fast speed. Check the setting (→149).
Some pictures are taken when I press the shutter button just once.
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Camera is set to use [WB Adjust.], [Auto Bracket] or [Burst].
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Is the Self-Timer (→86) set to [10s / 3pictures]?
Focus not aligned correctly.
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Not set to mode appropriate for distance to subject. (Focus range varies according to recording 
mode.)
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Subject outside of focus range. (→101)
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Caused by jitter or subject movement. (→28)
Recorded pictures are blurred. The stabilizer function ineffective.
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Shutter speed is slower in dark locations and the stabilizer function is less effective.
  →  Hold camera firmly with both hands, keeping arms close to body.
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When taking pictures at a slow shutter speed, use a tripod and a self-timer (→86).
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When you record pictures using the zoom, jitter often occurs. Record pictures using the following 
methods to reduce jitter.
  →  Use a tripod and self-timer to record pictures.
  →  Hold the unit in a stable position and use a viewfinder to record pictures.
  →  Increase ISO Sensitivity or use [Shutter-Priority] Mode to record pictures with a faster shutter 
speed.
Cannot use [Auto Bracket].
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Only enough memory for 2 pictures or fewer.
Recorded pictures appear coarse, or there is interference.
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ISO Sensitivity is high, or shutter speed is low.
  (Default [Sensitivity] setting is [AUTO] – interference may appear with indoor pictures.)
  →  Lower Sensitivity (→88).
  →  Increase the setting for [Noise Reduction] in [Photo Style] or lower the setting for each of the 
items other than [Noise Reduction] (→142).
  →  Take pictures in brighter locations.
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Has [High Sens.] in the Scene Mode been set? If so, the resolution of the recorded picture 
decreases slightly because of high sensitivity processing, but this is not a malfunction.
Striping or flicker may appear under lighting such as fluorescent lighting 
and LED lighting fixture.
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This is characteristic of MOS sensors which serve as the camera’s pickup sensors. 
This is not a malfunction.