Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not
described below.
Symptom Cause/solution
Reference
pages
Power is not turned on.
• IsthepowerplugoftheACadapterconnectedtotheoutletfirm-
ly?
Confirm the cable is firmly connected.
−
• Checkifthepowercordisproperlyinsertedintothepowersock-
et of the recorder.
20
The error indicator lights orange.
The recorder stops because of the
thermal error.
• Thecooling fan is out of order.
Contact your dealer.
18
• Checkiftheventilationopeningsonthefrontsideandthecooling
fan on the rear panel are not blocked.
17
• Temperatureinsidetherecorderistoohigh/low.
Use the recorder at appropriate ambient temperatures.
15
• Whentheerrorindicatorblinksorange,thetemperatureinsidethe
recorder may be too high.
Check whether dust is collected around the ventilation openings
or not.
18
Camera images are not displayed on
the monitor.
• Isthelenscapofthecameradetachedfromthecamera?
Check whether the lens cap is removed.
−
• Isthepowerofthecameraandconnecteddeviceson?
Check whether the power is supplied to the camera and the
devices.
−
• Confirmthatthecablesareconnectedcorrectlyandfirmly.
Confirm the cables are firmly connected.
23, 24
• Isthemonitorluminanceappropriatelyadjusted,oristhecontrast
appropriately adjusted?
Check whether the monitor settings are appropriate.
−
• Userswhohaveloggedintothesystemmaynotbeauthorizedto
display the images from cameras.
Check the user level settings of these users.
67
Part of the displayed image is miss-
ing.
• Thisphenomenoniscausedbydispersionofdisplayareaonthe
monitor. This is not a malfunction.
−
Image is blurred.
• Isthelensofthecamerasoiledwithdirtordust?
Check whether the lens of the camera is clean.
−
Cannot open the setup menu.
• Userswhohaveloggedintothesystemmaynotbeauthorizedto
display the setup menu.
Check the user level settings of these users.
67
• Isthemonitorconnectedtothespotoutputconnector?
The setup menu cannot be displayed on the spot output connec-
tor.
20
Recording cannot be performed.
• Is"On"isselectedfor"Recordingmode"?
Check whether the setting is appropriate.
58
• Arethesettingsoftheschedulesappropriate?
Check whether the settings are appropriate.
50
The images or embedded characters
displayed on the monitor look blurry.
• DependingonthephotographicsubjectorHDMImonitorthatis
connected, images or embedded characters may look blurry.
That is not a trouble.
–
Troubleshooting