Symptom Cause/solution
Reference
pages
Cannot play back images.
• Arethereanyrecordedimagesontheharddiskdrives?
Check if there are recorded images.
76
• Userswhohaveloggedintothesystemmaynotbeauthorizedto
playback images recorded on the hard disk drives.
Check the user level settings of these users.
67
• Userswhohaveloggedintothesystemmaynotbeauthorizedto
display images from the cameras.
Check the user level settings of these users.
67
Cannot control the cameras.
• CheckwhetherthecameranumbersandIPaddressesthatare
displayed on the setup menu - the "Advanced setup" menu - the
[Camera] page - [Camera registration] tab.
44
• Checkiftheusernameandpasswordhascorrectlybeenentered
on the setup menu - the "Advanced setup" menu - the [Camera]
page - [Camera registration] tab.
45
No alarm action is taken.
• CheckifalarminputsignalsareproperlyinputtotheALARM/
CONTROL connector at the rear panel.
26
• Arethesettingsofthealarmterminalsappropriate?
26
• Is"Off"or"Recordingonly"selectedfor"Mode"?
Check whether the settings are appropriate.
53
The "Communication error :cc" indi-
cation is displayed on the main mon-
itor.
• Confirmthatthecameraisconnectedcorrectlyandfirmly.
Check the camera connection.
23
• Iftheconnectionisappropriate,thecablemaybebrokenorthe
camera may be out of order. Consult the dealer.
−
The "Thermal error" indication is dis-
played on the main monitor.
• Theambientoperatingtemperatureis+5°Cto+45 °C {41 °F to
113 °F}. The "Thermal error" indication is displayed when the
ambient operating temperature exceeds +40 °C {104 °F}. If the
"Thermal error" indication is displayed, it is recommended to
change the installation environment so that the ambient tempera-
ture is maintained below +25 °C {77 °F}. When the "Thermal
error" indication is displayed frequently, contact your dealer.
15
The clock of the recorder may keep
bad time.
• Hasthebuilt-inbatterysufficientlybeencharged?
Charge the built-in backup battery by turning on the power for 48
hours or more.
15
• Isthebuilt-inbackupbatterydepleted?
The built-in battery life is approximately 5 years as an indication of
replacement. (The built-in battery life may become shorter
depending on the use condition.)
15
The HDD indicator is being lit red/
blinking red.
• Theharddiskdriveisfaulty.Contactyourdealer.
18
Cannot copy data on the SD memory
card.
Image data saved on the SD memory
card cannot be searched or played
back.
• IsarecommendedSDmemorycardused?
• SomeSDmemorycardscannotbeusedwiththisrecorder.Itis
recommended to use Panasonic's SD memory card.
• IstheSDmemorycardformatted?
• AredatacopiedtotheSDmemorycard
92