Panasonic WJ-NV200K - Troubleshooting

90
Symptom Cause/solution
Reference
pages
Cannot access from the web brows-
er.
 • IstheEthernetcablefirmlyconnectedtothe10BASE-T,
100BASE-TX or 1000BASE-T port?
Confirm the cable is firmly connected.
20
 • Isthelink indicator (orange) of the network port lit? When it is not
lit, connection to a LAN is not established or a network is not
working correctly.
Confirm that the link indicator of the network port is lit. Refer to
the system administrator if it is not lit.
20
 • IsthevalidIPaddressset?
Refer to a system administrator for further information about the
settings.
61
 • AreyouaccessingthewrongIPaddress?
Check the connection as follows:
>ping "IP address of this recorder"
If there is reply from this recorder, the connection is normal. If not,
check the settings of the IP address and the subnet mask.
61
 • IsthesameIPaddressprovidedtootherdevices?
Refer to a system administrator for further information about the
settings.
61
 • Aretherecontradictionsbetweentheaddressandthenetwork
subnet to be accessed?
When the recorder and the client (PC) are on the same subnet, is
the same subnet set for the IP addresses of the recorder and the
PC? Or is "Use Proxy Server" for the settings of the browser
checked? When accessing the recorder in the same subnet,
entering the address of the recorder in the "Don't Use Proxy For
These Addresses" box is recommended.
61
A pop-up is not displayed on the
browser.
 • Itmaybepossiblethatapop-upblockerotherthanInternet
Explorer is activating. Check the installed software and cancel the
pop-up blocker.
–
When displaying images on a multi-
screen, images from two cameras or
more are displayed in sequence on a
screen of multiscreen.
 • Thisphenomenonmayoccurduetothedisplayadapteranddriv-
er combination. When the phenomenon has occurred, update the
driver of the display adapter to the latest version first.
 • Ifupdatingthedriverdoesnotsolvetheproblem,adjustthehard-
ware acceleration as follows. The following are descriptions when
using Windows 7.
1. After closing all web browser windows, right-click on the
desktop and select "Screen resolution" from the displayed
pop-up menu.
2 Click "Advanced settings" on the "Screen resolution" window.
3 Select the [Troubleshoot] tab and click the [Change settings]
button.
4. Disable the DirectDraw acceleration by adjusting the level of
"Hardware acceleration" on "Display Adapter Troubleshooter".
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