Pentair IntelliChlor IC20 - Users Guide: Troubleshooting; Troubleshooting Tables

25
IntelliChlor User’s Guide
Section 5
Troubleshooting
Use the following troubleshooting information to resolve possible problems with the IntelliChlor system
Note: Switch power off to unit before to attempting service or repair.
Table 1: Troubleshooting
Problem
Possible Cause
Corrective Action
Low or no chlorine
Low stabilizer (cyanuric acid) level in pool
water
Add stabilizer to maintain 50 - 75 PPM per
pool professional's recommendations. See
Stabilizer Chart, Table 3, page 16.
Insufficient operating hours of the Chlorinator
unit
Increase the Chlorinator operating time per
day. See "Buttons," page 6.
CHLORINE PRODUCTION percentage set too
low or off at 0%
Increase chlorine production by pressing the
MORE button. See "Buttons," page 6.
Recent increases in weather temperature
without increasing the chlorine production o
your unit
Increase chlorine production by pressing the
MORE button. See "Buttons," page 6.
Temporary loss of chlorine due to heavy
organic load-rain, leaves, fertilizer or heavy
bather load, recent party, or pets using pool
Set "Boost" mode and allow to run for 24
hours. Recheck, If still too low, super-
chlorinate with outside source. (Take poo
water sample to pool professional
Low (less than 2500 ppm) salt level in poo
water.
Observe Salt Display lights. See "Salt Level
Status LEDs," page 5.
High nitrate level.
Contact Pool Professional.
Metals present in pool water.
Contact Pool Professional.
New pool water, or not shocked properly upon
startup.
Super Chlorinate Pool. See "Start-up
Installation," page 8.
Clogged or dirty cell
Remove cell for inspection. Clean if necessary
See "Electrolytic Cell Cleaning," page 11.