Philips 4000 - Error Codes and Service Center Guide

PHILIPS 4000 and 3000 05 SERVICE MODE
18/18
ERROR
CODES
DESCRIPTION
01
The coffee grinder is blocked (grinder blades jammed or sensor not
reading properly)
02
The grinder is disconnected (Only coffee grinder without electronic sen-
sor)
03
The brewing unit is blocked in work position (microswitch not released
inuppositionafter3",torqueerrortryingtomovedown,descenttime
out exceeded)
04
The brewing unit is blocked in home position (microswitch not released
indownpositionafter3",torqueerrortryingtomoveup,ascenttime
out exceeded)
05
Watercircuit/owmeterproblems(watercircuitblockedornoow
meter signal)
10
Boiler temperature sensor short circuited
11
Boiler temperature sensor open circuit
14
The boiler temperature has exceeded the maximum allowed value
(165°c)
15
The boiler temperature has not increased by x°C in y sec (boiler power
supplydisconnected,incorrectboilerttedmustbea1300Wboiler,par-
tialpowersupplytoboiler,cutoutthermostattripped)
19
Mains voltage trouble
22
interface missing or unknown
23
The Espresso/Coffee lever was damaged or disconnected
5.3. Error codes
5.4. SaecoServiceCenter-QuickStartGuide
SaecoServiceCenter–QuickStartGuide
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To open the attached document is necessary to save the service manual on your PC.
Saeco Service Center (SSC) is a tool with which you can re-program the machine and check the
diagnostic of the same.
You can download the software from the following link: http://logsave.logtronics.com/SSC2/publish.htm
In support of this tool it is essential to order the Saeco Programming Device:
Cod. 20000490 “KIT PROGRAMMER SERKIT SSC2”.
This kit includes the programmer and cables helpful.
All details related to the registration and operation are explained in the enclosed Quick start guide
(QSG).