Troubleshooting Tables
Troubleshooting
4-12 Efficia CM Series Service Guide
Recorder Problems
Nurse Call Problems
Symptom Possible Cause Action
The recorder paper is
jamming.
The paper is not installed
correctly.
Remove paper and reinstall
correctly.
The wrong type of paper is
installed.
Use only the recommend recorder
paper.
The recorder does not
print.
The recorder is out of paper. Install a new roll of paper.
The recorder door is open. Open the recorder door, and then
close it again.
Incorrect battery installed. Verify that the correct battery is
installed.
The following message is
displayed:
Unsupported Battery Config
The optional recorder is
disabled when one or two
3-cell batteries are installed in
the Efficia CM monitor.
Notes
• The Unsupported Battery
Config message will not be
triggered if a 9-cell battery
is installed.
• In a CM150, the message
will be triggered if 3-cell
batteries are installed.
Install an additional battery, if only
a single battery is installed.
Recondition or replace depleted
batteries.
See “Reconditioning the Battery”
on page 2-5.
See “Battery Replacement” on
page 2-6.
Symptom Possible Cause Action
The nurse call function does
not signal alarm conditions.
Minimum Nurse Call Alarm
Priority
is set too high.
Specify an appropriate
Minimum Nurse Call Alarm
Priority
for your facility. For
more information, see the
Efficia CM Series Patient
Monitors Installation and
Configuration Guide.
The configuration setting is
incorrect for what is expected.
Configure the setting per your
facility’s protocols. See the
Efficia CM Series Patient
Monitors Installation and
Configuration Guide.
The phono connector is loose
or broken.
Check the physical connection
to the nurse call connector.
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