Problem investigation form Troubleshooting
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4522 207 12671 * 2021-06-17
Pathology Scanner SG20 / SG60 / SG300
Problem investigation form
Available Information
Problem summary
Name of person reporting
Contact information
Organization
Date, time
PIPS product version
Scanner serial number
Scanner model
Detailed description of the ob-
served problem
Scanner issues seen
IMS issues seen
Detailed information when
available
UI message(s)
Pictures
Screenshots
Slide information
Description of actions done to
try to recover from the problem
Other relevant information
Tab. 16: Problem investigation form
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