Hunter-Pro Series - User Guide
PIMA Alarm Systems Ltd.
14. TROUBLESHOOTING
When a fault occurs the green LED flashes, a description of the fault is displayed, the
buzzer sounds beeps and the system logs it. In addition, the service technician can set the
system to report it to the Central Monitoring Station, to send an alert by the telephone, to
trigger an output and more.
If more than one fault occurs, the display will scroll between them.
Unless instructed otherwise, call a service technician when the system reports on faults.
Description and troubleshoot
Occurs after a prolonged power failure or when the battery is outdated. If the fault
lasts more than one day, or there was no previous power failure, call a service
technician.
Appears during a power failure (unless other electrical appliances work OK; if so,
check your electric system).
Appears following a prolonged power failure during which the backup battery was
completely discharged. Set time and date (see section 8 ).
Perform phone line test (see section 11 on page 25). Make sure no other telephone
appliance is using the line. If the fault persists, call a service technician.
Tamper switch 1 is opened or faulty.
Tamper switch 2 is opened or faulty.
Expander X‟s box or tamper is open.
Keypad X‟s tamper switch is open.
Appears before the backup battery is completely discharged, usually during a
prolonged power failure. Call a service technician immediately!
A wireless detector (zone) is faulty.
Failure to communicate with the Central Monitoring Station.
No communication between the keypad and the control panel.
The GSM unit is disconnected or faulty.
The GSM channel has low reception or is jammed.
Communication failure between the GSM unit and Central Monitoring Station 1.
Communication failure between the GSM unit and Central Monitoring Station 2.
No SIM card is detected or is faulty.
Detectors voltage is faulty.
Wireless receiver unit is disconnected or not working properly.
Wireless receiver box tamper is open or faulty.
If more than one keypad is connected to the system, when programming one keypad
the rest will display that message. This message will also be displayed when the
system is remotely controlled via the telephone.
The keypad‟s ID is not configured.
One of the zones is faulty or may have been tampered. Call a service technician
immediately!
Detector voltage is faulty due to possible tampering. Call a service technician
immediately!
No SMS unit is detected or the unit is faulty.
Network communication with the Central Monitoring Station is faulty.
The I/O-R relay expander is faulty.
The I/O-R relay expander tamper is open.
Low voltage on the I/O-R relay expander.
Low voltage to the I/O-8 zone expander.
The wireless receiver (I/O-WN) is jammed.
A wireless detector “life signal” has not been received.