Wireless connection issues on the SendPro
C200, C300 and C400 179
Wired network connection issues on the
SendPro C200, C300 and C400 181
Sealing issues 184
All classes missing 186
Postage Balance showing "reading" on the
Envelope Printing screen 187
Cannot refill Envelope Printing during initial
installation 188
The screen is on but the power light is off 189
Scale weight changes to one ounce after
removing mailpiece 190
Solid red light on the 1E35 label printer 191
Stuck on Pitney Bowes blue loading screen
when going to envelope printing 193
Cartridge does not move on boot up 194
Power light flashes red and blue 195
Power light is blue instead of white 196
Power light turns on and off before the
machine boots 197
Opening Manage Accounts in Envelope
Printing displays a white screen 198
Unable to print Trackable Labels 199
1E35 label printer feeds incorrect label size
when printing a trackable label 201
Screen is blank or black 203
Mail not weighing correctly or not at all 204
Low battery icon appearing on the display 206
Date printed on mail is wrong 207
Meter making a continuous bell or chiming
sound 208
PB Commerce cloud error 209
Label not printing and printer green light is
flashing 211
A - Browser operations
Importing Addresses - SendPro online,
SendPro C200, C300, C400 214
Exporting Addresses - SendPro online,
SendPro C200, C300, C400 217
Importing Cost Accounts - SendPro online,
SendPro C200, C300, C400 218
Exporting Cost Accounts - SendPro online,
SendPro C200, C300, C400 219
Exporting a History Report - SendPro online,
SendPro C200, C300, C400 220
Setting up and Managing a UPS Account -
SendPro online, SendPro C200, C300, C400 221
Setting up and Managing a FedEx Account -
SendPro online, SendPro C200, C300, C400 224
Managing Users - SendPro online, SendPro
C200, C300, C400 227
Inviting Users - SendPro online, SendPro
C200, C300, C400 229
Creating an international trackable label 231
Printing a USPS scan form 232
Pitney Bowes Operator Guide June 2018 10
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